Contact Us
Relay Indiana Access Phone Numbers:
TTY/VOICE
711
TTY/VOICE
800-743-3333
VCO
800-743-5207
HCO
855-892-7429
Spanish
800-743-4869
Speech-to-Speech
877-743-8231
Deaf Blind
855-260-4391
To Call CapTel Users
877-243-2823
To Call CapTel Users (Spanish)
866-217-3362
For iPad help, contact TelTex:
888-515-8120 (voice)
https://teltex.com/contact-us/ios-support-request/
For iPhone help, contact AppleCare:
1-800-275-2273 (voice)
http://www.signtime.apple/en-us/applecare/asl
For Samsung Galaxy or Google Pixel, contact RAZ Mobility Support:
1-800-729-0083 (voice and text)
https://www.razmobility.com/support/ (live chat)
Relay & CapTel Contact Numbers
Relay Customer Service
800-676-3777
(Spanish) Relay Customer Service
800-676-4290
CapTel Customer Service
888-269-7477
(Spanish) CapTel Customer Service
866-670-9134
Relay Indiana Access Phone Numbers
InTRAC - Indiana Telephone Relay Corporation
317-334-1413 / 877-446-8722
Useful Links
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TRS surcharge remittance form can be downloaded here. (Contact surcharge@relayindiana.com for any questions)
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http://iga.in.gov/legislative/laws/2015/ic/titles/008/articles/001/chapters/2.8/ – Indiana Telephone Relay Service Legislation(Dual Party Relay Services for Persons Who Are Deaf, Hard of Hearing, or Speech Impaired). Relay Indiana is a service of the Indiana Telephone Relay Access Corporation (InTRAC), a non-profit organization established in 1991 by the Indiana State Legislature.
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https://hamiltonrelay.com/ - This is the official site for Hamilton Relay.
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www.fcc.gov/cgb/complaints.html – How to file a complaint about TRS
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www.captel.com – General information on the CapTel telephone equipment including frequently asked questions.
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www.tmobileaccess.com – This is the official site for T-Mobile Relay.
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www.weitbrecht.com – This site contains telephone equipment as well as many other items to purchase to aid those who are deaf, hard-of-hearing, or speech impaired.
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This pdf explains the legislation within Indiana regarding relay service and InTRAC.
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www.tdi-online.org – This site promotes equal access in telecommunications and media for people who are deaf, hard-of-hearing, latened-deaf, or deaf-blind.
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www.in.gov/oucc – Indiana Office of Utility Consumer Counselor
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www.disability.gov – Federal government website for information on disability
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https://youtu.be/huLIWX-nSZg?si=ybugjfbXK8FmeKDK - To learn more about Speech-to-Speech Service (STS)

